Financial structures influence behavior throughout workers’ compensation, often producing outcomes no one intended.
This National Workers’ Compensation Conference session examines how misplaced incentives affect medical care, claims decisions, recovery and return to work.
Session Information
William M. Zachry, Steven Feinberg, MD, and Raja Sundaram will explore how misplaced financial incentives show up throughout workers’ compensation and what organizations can do to better align decisions with injured-worker recovery.
Executive Director, CompSense Strategic Advisor, Plethy Inc.
Adjunct Clinical Professor, Stanford Pain Medicine and PM&R
Chief Executive Officer Plethy Inc.
What You'll Learn
A practical look at how financial structures shape decisions across the workers’ compensation system.
1
How to recognize when a financial incentive rewards the wrong outcome
2
How incentives influence treatment, claims decisions and return to work
3
A framework for evaluating policies, contracts, metrics and payment structures
4
Ways to better align performance measures with injured-worker recovery
Follow the financial reward to understand what the system actually encourages, regardless of its original intent.
This 60-page report examines how financial structures shape behavior across workers’ compensation and introduces a framework for identifying and addressing misplaced incentives.
Report Authors
William M. Zachry
Judge David Langham
Steven Feinberg, MD
David North
If an incentive works exactly as designed, does it improve the outcome for the injured worker?
